Terms and Conditions for Professional Office Cleaning Services
Welcome to Professional Office Cleaning. These Terms and Conditions outline the rules and regulations for the use of our services and our online platform. By accessing this website and/or requesting our services, we assume you accept these terms and conditions in full. Do not continue to use Professional Office Cleaning's services or website if you do not accept all of the terms and conditions stated on this page.
1. Services Provided
Professional Office Cleaning provides reliable and hygienic commercial cleaning services for offices, co-working spaces, and other business premises. Our services include, but are not limited to, general cleaning, deep cleaning, disinfection, and specialized cleaning tasks as agreed upon in a service agreement or quote.
2. Service Quotes and Agreements
- All service requests are subject to a detailed quote provided after an assessment of the premises or based on information provided during the online quote request process.
- Quotes are valid for a specified period, as indicated on the quote itself.
- Acceptance of a quote constitutes a binding agreement for the provision of services as outlined.
- Any changes to the scope of work or schedule must be agreed upon in writing by both parties.
3. Pricing and Payment
- Pricing for services will be detailed in the agreed-upon quote or service agreement.
- Payment terms will be specified in the invoice or service agreement, typically ranging from net 7 to net 30 days from the invoice date.
- Late payments may incur charges as outlined in the service agreement.
4. Client Responsibilities
- Clients must provide clear and safe access to the premises for the performance of services.
- Clients are responsible for securing valuable or confidential items before cleaning services commence. Professional Office Cleaning will not be liable for any loss or damage to items not properly secured.
- Clients must inform Professional Office Cleaning of any special instructions, sensitivities, or areas requiring particular attention or avoidance.
5. Our Responsibilities
- Professional Office Cleaning commits to providing services with utmost professionalism, reliability, and adherence to high hygienic standards.
- Our staff are trained, vetted, and equipped with the necessary tools and products to perform their duties effectively and safely.
- We maintain appropriate insurance coverage for our operations.
6. Cancellations and Rescheduling
- Cancellations or rescheduling requests must be made with a minimum of 24 hours' notice.
- Failure to provide adequate notice may result in a cancellation fee, as detailed in your service agreement.
7. Complaints and Feedback
We strive for 100% client satisfaction. Any complaints or feedback regarding our services should be communicated to us within 24 hours of the service being rendered. We will endeavor to address and resolve any issues promptly and to your satisfaction.
8. Limitation of Liability
Professional Office Cleaning will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Professional Office Cleaning or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.
10. Changes to Terms and Conditions
Professional Office Cleaning reserves the right to revise these terms and conditions at any time as it sees fit, and by using this website you are expected to review these terms on a regular basis. The most current version of the Terms will supersede all previous versions.
11. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of the jurisdiction in which Professional Office Cleaning operates, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at our physical office address:
Professional Office Cleaning
[Insert Street Address]
[Insert City, State, ZIP Code]
[Insert Country]